Tag Archives: Company

The Brutally Honest Advice that Inspired RXBAR to Become a $600 Million Company
January 2, 2018 6:00 am|Comments (0)

The Brutally Honest Advice that Inspired RXBAR to Become a $ 600 Million Company [VIDEO] | Inc.com

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Tech

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Uber CEO says company failed to disclose massive breach in 2016
November 22, 2017 12:03 am|Comments (0)

(Reuters) – Uber Technologies Inc [UBER.UL] failed to disclose a massive breach last year that exposed the data of some 57 million users of the ride-sharing service, the company’s new chief executive officer said on Tuesday.

FILE PHOTO: Uber CEO Travis Kalanick speaks to students during an interaction at the Indian Institute of Technology (IIT) campus in Mumbai, India, January 19, 2016. REUTERS/Danish Siddiqui

Discovery of the company’s handling of the incident led to the departure of two employees who led Uber’s response to the incident, said Dara Khosrowshahi, who was named CEO in August following the departure of founder Travis Kalanick.

Khosrowshahi said he had only recently learned of the matter himself.

The company’s admission that it failed to disclose the breach comes as Uber is seeking to recover from a series of crises that culminated in the Kalanick’s ouster in June.

FILE PHOTO: The logo of Uber is seen on an iPad, during a news conference to announce Uber resumes ride-hailing service, in Taipei, Taiwan April 13, 2017. REUTERS/Tyrone Siu/File Photo –

According to the company’s account, two individuals downloaded data from a third-party cloud server used by Uber, which contained names, email addresses and mobile phone numbers of some 57 million Uber users around the world. They also downloaded names and driver’s license numbers of some 600,000 of the company’s U.S. drivers, Khosrowshahi said in a blog post.

He said he had hired Matt Olsen, former general counsel of the U.S. National Security Agency, to help him figure out how to best guide and structure the company’s security teams and processes.

The chief executive of Uber Technologies Inc, Dara Khosrowshahi attends a meeting with Brazilian Finance Minister Henrique Meirelles (not pictured) in Brasilia, Brazil October 31, 2017. REUTERS/Adriano Machado

“None of this should have happened, and I will not make excuses for it,” Khosrowshahi said in the blog post.

“While I can’t erase the past, I can commit on behalf of every Uber employee that we will learn from our mistakes,” he said. “We are changing the way we do business, putting integrity at the core of every decision we make and working hard to earn the trust of our customers.”

(Corrects paragraph 1 to data instead of date)

Reporting by Jim Finkle in Toronto; Editing by Tom Brown

Our Standards:The Thomson Reuters Trust Principles.

Tech

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Every Fast-Growing Company Knows This…. The Customer Must Come First
September 30, 2017 10:35 pm|Comments (0)

How many times have you walked into a restaurant with plenty of free tables, only to have wait while a waiter busily cleared the dishes left behind by departed diners from another table? How many times have you gone up to a check-out counter ready to make a purchase and stood unhelped by a salesperson who was engrossed in reshelving inventory that others had not chosen to take home? How many times have you watched someone field a personal phone call instead of reaching out to a customer in her midst? Undoubtedly, the answer is countless. Why? Because many business owners have either never understood or somehow forgotten, the importance of putting the customer first. I have found that keeping this one idea–that of framing everything my company does in terms of the customer’s needs–at the heart of my business strategy has netted growth at every stage of my business. Here are some simple ways I do so.

Ask employees to handle customers before inventory. Regardless of how messy your shelves may look, how many tables are left uncleared, or how many items need to be restocked, all of those issues will be there long after your customer is gone. Help your customer first, and put every other task behind him in line. You don’t want to let your customer walk out the door empty-handed because you’re engaged in something other than seeing to his needs. You have his attention for as long as he is willing to give it to you, and that depends entirely on how important, valuable, and significant you make him feel.

Instruct staff that, when on the clock, their personal lives take a backseat to the customer’s experience. People seem to blur the lines of personal and professional more and more every day, and when they get caught up in their own interests, they forget everything else around them. Ask employees to put away their phones, table intra-staff conflicts, and silence any unnecessary chatter when customers are within eyesight and earshot. A customer should never be made to feel like a burden, an interruption, or downright uncomfortable when he is visiting your company and considering buying something.

Prioritize a customer who is ready to purchase over everything else. Deciding to purchase is a very emotional experience. It’s when a customer feels most vulnerable because he is about to hand over his money and he wants to know he is giving it to a company that deserves it. Take him in hand quickly, so he feels reassured that he is making the right decision. Whether this means accompanying him to the point of purchase, showing you are ready to take his order immediately, or just asking if he needs help, the important thing is to be alert, attentive, and accommodating.

Customers are precious. They walk through our doors fleetingly, unless we are prepared for their arrival, forthcoming with our help, and devoted to their needs. It is only by peaking their interest, earning their support, and winning their business that we can grow.

Tech

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Roku’s IPO Price Just Gave the Company a $1.3 Billion Valuation
September 28, 2017 10:30 am|Comments (0)

Video streaming platform Roku has raised $ 219 million in its Wednesday initial public offering.

Priced at $ 14 a share, the company sold 15.7 million shares from Roku and some of its private shareholders, valuing the company at $ 1.3 billion. The stock will make its debut on the Nasdaq exchange today under the symbol “ROKU.” The IPO was a success for Roku, which had initially proposed a $ 12-14 a share range.

Read: How Advertising Could Be Roku’s Growth Engine

Roku’s boxes allow users to stream content from a variety of video services, including Netflix, YouTube, and HBO. As of June 30, the company has 15.1 million active accounts, with users streaming more than 6.7 billion hours in first half of the year.

While the growing streaming trend has made Roku popular, the company has had largely unprofitable growth since it was founded in 2002. Last year, the company brought in $ 399 million in revenue, but lost $ 43 million. In the first half of this year, it lost $ 24.2 million.

Read: A New Phishing Scam Is Targeting Netflix Users

According to TechCrunch, Roku had previously raised more than $ 200 million in capital since 2008. Menlo Ventures was the largest stakeholder prior to the IPO, owning 35.3%, and Fidelity owned 12.9%.

Tech

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The CEO Of The Pokémon Company Never Thought That Pikachu Would Be So Popular
December 17, 2016 10:05 pm|Comments (0)

In an interesting interview with Tsunekazu Ishihara, the CEO of The Pokémon Company, he talks about his surprise at the popularity of Pikachu and that he’s a big fan of the updated Exeguttor in Pokémon Sun and Moon.


Cloud Computing

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360 Photography Company Visualpathy.com Provides Immersive VR Content…
November 9, 2016 7:35 am|Comments (0)

Visualpathy.com is a 360 photography company that offers panoramic snapshot capturing services with complete detailing.

(PRWeb September 23, 2016)

Read the full story at http://www.prweb.com/releases/VisualPathy/VR-Content-Capturing/prweb13710161.htm


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A Food Waste Company Connected Its Low-Tech Digesters To The Cloud Using AWS And Slack
October 10, 2016 12:50 pm|Comments (0)

Food waste digesters don’t seem an obvious area for cloud computing. But BioHiTech built its own industrial cloud product for them and other types of hardware with just five engineers by using AWS and Slack.


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Microsoft’s CEO explains why his company sued the U.S. government
May 3, 2016 1:15 am|Comments (0)

Microsoft surprised the world last month when it filed a lawsuit against the U.S. Department of Justice, alleging that the frequent practice of attaching gag orders to search warrants for customer data violates the U.S. Constitution.

On Monday, CEO Satya Nadella told a group of tech luminaries why the company did so: Microsoft has a strong view on its privacy promises to users, and the company will fight to prevent government overreach that, in its view, compromises the principles of privacy. 

Governments have a compelling need to help preserve public safety, but Microsoft wants to make sure that users’ privacy is also preserved, Nadella said. 

To read this article in full or to leave a comment, please click here


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Red Hat To Be First $2 Billion Open Source Company
December 10, 2015 1:25 pm|Comments (0)

Red Hat reports 13% growth in the second quarter, improved cloud and emerging technology sales, and an expanded revenue estimate for third quarter.


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Red Hat To Be First $2 Billion Open Source Company
December 5, 2015 1:05 am|Comments (0)

Whitehurst cited the cloud revenues, a small fraction of its total, as a sign that Red Hat has a firm grip on future revenues based on cloud computing.


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