Tag Archives: Letter

Jeff Bezos 2017 Letter To Shareholders
April 22, 2018 6:01 pm|Comments (0)

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Apple sees 'strong demand' for replacement iPhone batteries: letter
February 6, 2018 6:02 pm|Comments (0)

WASHINGTON/SAN FRANCISCO (Reuters) – Apple Inc (AAPL.O) has seen “strong demand” for replacement iPhone batteries and may offer rebates for consumers who paid full price for new batteries, the company said in a Feb. 2 letter to U.S. lawmakers made public on Tuesday.

Apple confirmed in December that software to deal with aging batteries in iPhone 6, iPhone 6s and iPhone SE models could slow down performance. The company apologized and lowered the price of battery replacements for affected models from $ 79 to $ 29.

In the letter released Tuesday, amid nagging allegations that it slowed down phones with older batteries as a way to push people into buying new phones, the company said it was considering issuing rebates to consumers who paid full price for replacement batteries.

The letter, released by the U.S. Senate Commerce Committee, also said Apple provided a phone-slowing software update in January 2017 but did not disclose it until a month later.

In the letter, Apple said it had known about battery problems caused by a manufacturing defect as early as fall 2016.

Senator John Thune, a Republican who chairs the committee, said in a statement that “consumers rely on clear and transparent disclosures from manufacturers to understand why their device may experience performance changes.”

Thune said that in discussions with the committee “Apple has acknowledged that its initial disclosures came up short. Apple has also promised the committee some follow-up information, including an answer about additional steps it may take to address customers who purchased a new battery at full price.”

Apple did not immediately comment on Thune’s statement.

Last week, the U.S. Department of Justice and the Securities and Exchange Commission said they were investigating whether Apple violated securities laws concerning its disclosures that it slowed older iPhones with flagging batteries, Bloomberg reported.

In a statement last week, Apple said it had “received questions from some government agencies” and was duly responding to them. The company had “never, and would never, do anything to intentionally shorten the life of any Apple product, or degrade the user experience to drive customer upgrades,” the statement said.

Consumers so far have filed some 50 proposed class action lawsuits over Apple’s latest iPhone software update, which they allege caused unexpected shutdowns and hampered the performance of iPhone models of the SE, 6 and 7 lines.

Government agencies in countries ranging from Brazil to France and Italy to South Korea are also investigating Apple following complaints.

Reporting by David Shepardson in Washington and Stephen Nellis in San Francisco, Editing by Franklin Paul and Tom Brown

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Justin Trudeau Sends an HQ2 Love Letter to Amazon
October 20, 2017 12:02 am|Comments (0)

No tax breaks, but Canada offers a valuable perk: Universal healthcare.

Canadian cities are going all out to woo Amazon’s second headquarters, including a “Dear Jeff” letter from Prime Minister Justin Trudeau to the company’s CEO Jeff Bezos.

In his letter, which comes on the final day of a competition for cities to make their case to Amazon, Trudeau reminds Bezos that “it is in one other that Canada and the United States have found their closest friend and ally.”

If that’s not enough to tell Bezos where Amazon’s loyalties should lie, Trudeau adds “[W]e enjoy the longest, most peaceful and mutually beneficial relationship of any two countries in the world.”

The Prime Minister did not, however, specify exactly where in Canada that Amazon should set up shop, though most of the country’s major cities—including Toronto, Ottawa, Montreal, Vancouver and Calgary—have put their hat in the ring.

Amazon set off a frenzy among city governments this summer when it announced it was seeking to open a second headquarters outside of Seattle, and could create as many as 50,000 high paying jobs in coming years.

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As the competition came to a close on Thursday for cities to make their case, one research firm cited Atlanta, Boston, Chicago, Dallas, New York, and Washington D.C.—but not one of the Canadian ones—as the leading candidates.

Nonetheless, Trudeau’s letter makes some strong economic arguments, along with the sentimental ones, for Amazon to make its second home north of the border.

“Canadians enjoy a universal health care system and a robust public pension plan which help support our excellent quality of life and lower costs for employers,” he states, while also talking up the country’s universities and policies to attract high-skilled immigrants.

Trudeau’s letter also appeared to include a subtle swipe at the nativist policies of the Trump Administration:

“As the first country in the world to adopt a policy of multiculturalism, we have shown time and again that a country can be stronger not in spite of its differences but because of them. Diversity is a fact but inclusion is a choice.”

One other notable feature of the Canadian cities’ pitch is they don’t offer tax breaks, which have been a controversial feature of the bids of a number of U.S. cities. Instead, the suitors have Canadian have emphasized the savings Amazon would incur from Canada’s public health system.

You can read Trudeau’s letter in full here.

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Congresswoman sends News Genius a strongly worded letter about recent annotations harassing female writers
March 29, 2016 8:35 pm|Comments (0)

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Annotation website Genius has been at the center of a brewing media controversy. 

On Tuesday, the whole situation jumped up a notch thanks to a letter from a sitting congresswoman.

Representative Katherine Clark of the 5th District of Massachusetts penned a letter to Genius CEO and cofounder Tom Lehman to express concerns about “the Genius online annotation platform and its lack of safeguards against Internet harassment and abuse.”

Image: Katherine Clark

Genius, which started out as a website to annotate rap lyrics, has been building out a larger editorial operation in hopes of reaching a larger audience.  Read more…

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