Tag Archives: Response
Apple didn’t need to do anything to meet the stringent requirements of the new EU law, called General Data Protection Regulation (GDPR), which came into force on May 25 – it already practised such good privacy hygiene that its existing precautions already passed the new obligations. However, it took the opportunity to comprehensively rethink its privacy standards, as the new privacy page reveals on the Apple website.
I mean, it’s no surprise that Apple should take privacy seriously. It’s forbiddingly secretive about its products and internal workings and it has long proclaimed that it believes that privacy is ‘a fundamental human right’.
To make this work, there’s plenty it doesn’t know about us. For each Apple Pay transaction, Apple doesn’t track who you’re paying and has no idea who you’re paying for. FaceTime conversations, iMessage threads and so on are end-to-end encrypted. Apple had asked itself why it would need to know who was saying what to whom and concluded it was none of its business.
Even journeys made on Apple Maps are encrypted so that nobody getting hold of information could work out where you go regularly or whatever. It does this by, among other things, dropping the first and last 500 or so yards from each journey once it’s completed to blur the details. And though some data is held for a time, it’s deleted after 30 days or so.
And before these new changes, Apple had recently introduced a recognisable page which warned you when data was being collected, so you were always in the loop. It’s a stark contrast to most other companies and is made easier by the fact that Apple, as it might say, owns all the pieces of the jigsaw from hardware to software.
Anyway, Apple’s response to GDPR is interesting, and sets a standard which others must strive to meet. What’s more, though it only needs to make sure its GDPR response applies to European users, Apple has said it’s going to roll it out worldwide.
First up, Apple has made it easy to find out exactly what data of yours is on its servers, from purchase history to photos on iCloud to emails and so on. With a few clicks you can download everything (apart from TV shows you’ve bought on Apple TV, for instance). If some sections turn out to be many gigabytes in size, it’ll split them into more manageable bites.
But the more interesting bits come next. First of all, if any of your data is inaccurate, you can request a correction.
You can also delete your account, if you wish. That’s not new. But there’s a new, less drastic course of action you can take where you deactivate your Apple ID account temporarily.
Why would you do this? Well, if you’re going away for a few months, perhaps or, (and please whisper this in the earshot of Apple fans), if you’ve bought an Android phone and so all that Apple data is no longer needed, once you’ve transferred it to your new phone. But, hey, maybe you’ll go back to Apple when the next, irresistible iPhone is released.
If that’s a possibility, then the temporary suspension, called deactivation, may appeal.
But bear in mind that you won’t be able to download iBooks you’ve bought from Apple while the account is deactivated. Nor can you use services which require your Apple ID like Messages and FaceTime. If you have a repair scheduled at an Apple Store, say, that will stay active but upcoming appointments in an Apple Store will be canceled.
If you pay for iCloud storage, that will continue until the next billing period after which you must review whether to keep paying or not.
Your data is not deleted but nobody, and here’s an important thing, not even Apple, can access it.
With this in mind, you’re sent a reactivation code. Lose it and, well, you’re in trouble because even Apple can’t get it back. So you can’t save it in an iMessage or Apple email. You need somewhere else safe to keep this code. All deactivations are verified, which can take up to seven days.
The Privacy section is live now and provides tools which range from useful to downright fascinating. It’s done with the obsessive detail you might expect from Apple. If you’re in the EU, you can access the new tools now and they’ll be rolled out to all users around the world in the coming months.
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