Tag Archives: Surprise
(Reuters) – Roku Inc forecast a surprise holiday-quarter loss and missed third-quarter revenue estimates for its high margin video streaming platform, sending its shares down nearly 13 percent in after-market trading on Wednesday.
FILE PHOTO A video sign displays the logo for Roku Inc, a Fox-backed video streaming firm, in Times Square after the company’s IPO at the Nasdaq Market in New York, U.S., September 28, 2017. REUTERS/Brendan McDermid/File Photo
The outlook overshadowed third-quarter revenue, which beat analysts’ estimates, and a loss that was smaller than expected.
Revenue from Roku’s streaming platform is a closely watched metric and the company has pinned hopes on the segment, which generates profit margins well above 70 percent.
Roku reported revenue of $ 100.1 million from the streaming platform unit, missing estimates of $ 103.2 million, according to FactSet data.
DA Davidson analyst Tom Forte said the pullback in shares was also a reflection of expectations being “too high” for the company’s third-quarter results.
Roku’s streaming devices have been facing intense competition from the likes of Apple TV and Google Chromecast.
This led the company to tap other revenue sources, including licensing its technology to television makers and earning a share of the advertising revenue from media companies on its platform.
The company is investing more on content for its recently launched Roku channel and is expanding it to more geographies, Chief Executive Officer Anthony Wood told Reuters.
“We added several news providers in anticipation of the mid-term elections and it was one of our best news days ever.”
Net loss attributable to shareholders narrowed to $ 9.5 million, or 9 cents per share, in the third quarter ended Sept. 30, from $ 46.2 million, or $ 8.79 per share, a year earlier. (bit.ly/2qz97eX)
On an adjusted basis, the company lost 9 cents per share. Revenue rose 39 percent to $ 173.4 million.
Analysts on average had expected a loss of 12 cents per share on revenue of $ 169.1 million, according to IBES data from Refinitiv.
The company’s shares were down 12.6 percent at $ 51.41 after the bell.
Reporting by Munsif Vengattil in Bengaluru and Ken Li in New York; Editing by Maju Samuel and Shounak Dasgupta
Absurdly Driven looks at the world of business with a skeptical eye and a firmly rooted tongue in cheek.
I tried to be fair.
I booked flights at more or less the same time, in the same class.
In the case of Delta Air Lines, it was its Delta One Class. In United’s case, it was Business Class.
How similar would they be? Would Delta confirm its reputation as the best and most comfortable of the big airlines? Would United take one look at me and decide I was an undesirable?
The route was San Francisco to New York and back again.
Delta One Means You’re All Alone.
I began with Delta and an early-morning flight.
Delta suffers in San Francisco from having to endure a dingy, desperate Terminal 1. It’s the terminal that time didn’t merely forget, but never liked at all.
At the first coffee place I stopped at, they serve only black coffee. They claimed not to even have milk.
I noticed also that the cabin crew seemed to arrive very shortly before passengers began boarding. Where had they been? Would they have time to prepare themselves?
Yet when I boarded the flight, I had a very pleasant surprise.
My seat was by a window and there was no one seated next to me. Because there was no seat next to me.
In this Boeing 767 configuration, window seats are lone seats with a substantial area to the side for placing your laptop, books, magazines, knitting, emotional support squirrel or whatever you happen to enjoy on a plane.
This is, of course, wonderful if you’re flying alone, as I was. It’s less wonderful if you’re traveling with someone, as neither of you will be able to have a window seat.
You’ll have to sit in the middle.
I’d pre-ordered breakfast, which was a simple, pleasant, cold affair with generous helpings of cheese and fruit.
The service, though, was efficient rather than warm.
The entertainment system offered a large screen and the lie-flat bed was, well, who doesn’t want a lie-flat bed on a cross-country flight? This one was perfectly comfortable.
The flight, though, had one little drawback.
There was a family of three. Dad was right behind me. Mom and highly entitled child were in the middle seats in his row.
Their form of communication involved shouting to each other across the aisle. Yes, they were from New York.
It’s easy to forget that the behavior of just one passenger can affect your flight. The only thing that saved me here was putting on my headphones and watching episode after episode of a wonderfully improbable and suitablly dramatic BBC series called The Split.
The flight was on time. Delta stuck to its promise of getting the bags out quickly. The whole thing was really quite pleasant.
United Airlines. Wait, What Just Happened?
There’d been a little hiccup the day before my flight back home.
United had emailed me to tell me my flight might be delayed by up to 30 hours. The email arrived the night before the flight.
So my biggest concern was whether the flight would be on time.
Arriving at Newark at an ungodly hour, I was met by an extremely pleasant United Airlines check-in agent. Far more friendly, indeed, than the one I’d encountered at Delta.
Yes, she said, the flight was on time.
It did, indeed, board on schedule. Moreover, United’s terminal at Newark is curiously bright and airy place. I confess I rather liked being there.
Yet United’s Business Class isn’t quite Delta One. On this Boeing 777, there were eight seats across the plane.
I was seated next to someone who, if he hadn’t been a decent human, might easily have taken over the whole armrest we shared.
He was a decently large human, you see and the armrest wasn’t too wide.
The proximity was jarring when compared with Delta.
The biggest surprise, though, was the service. The attitude of the Flight Attendants — one woman in particular — was a marked contrast to Delta’s slightly chilly efficiency.
United’s Flight Attendants offered a rare warmth. It was as if they’d just come out of remedial training and had been infused with the need to project humanity.
For first thing in the morning, their attitude came across as genuine.
At one point, the female Flight Attendant saw that I was finished with my New York Times and said, with wit infused: “You haven’t done the crosswords, have you?”
Crosswords? Me? Lord, no. I have enough words in my regular life.
She was relieved, as she was one of those crossword people and really needed my paper.
This was my biggest and most pleasant surprise.
From check-in to in-flight, United’s personnel exuded far greater warmth than Delta’s. It made the experience just that little bit more pleasant.
In customer service, it’s always the little things.
The summer of 2018 has been another tough period for Sears, but there’s one thing that has reliably helped lift the retailer’s share price: Amazon.
On Tuesday, Sears Holdings announced that it’s expanding a pilot program with Amazon to install and balance automobile tires that consumers buy through Amazon. Under the partnership, Amazon shoppers who buy tires, including the Die-Hard brand made by Sears, can ship the tires to a nearby Sears Auto Center for installation.
Amazon also offers similar ship-to-store programs with, for example, local bike shops. In May, when Sears announced it would service tires bought on Amazon, its shares shot up 38% during the following week.
Sears’ stock more than gave up those gains in June, however, after the company said sales fell 31% in its most-recent quarter and announced it would close 72 more stores. That was on top of hundreds of stores that Sears had closed in the previous couple of years. Last week, Sears said it would close yet another 46 stores, dragging its share price down even further to a record low of $ 1.08 a share.
News that Amazon and Sears were expanding the ship-to-store program from 47 initial stores to all Sears Auto Centers in the U.S. offered Sears a reprieve from the weeks of a declining share price. Sears shares surged as much as 23% to $ 1.37 a share Tuesday. While Sears’ stock price drifted down Wednesday, they were trading about 3% higher in afterhours trading at $ 1.26 a share.
Sears has been undergoing a long, painful restructuring for several years, with the stock now down 96% from its high point in 2013. Sears, K-Mart, and other onetime powerful retail brands have been struggling in the era of Amazon retailing. Amazon, meanwhile, has been working with brick-and-mortar retailers, including partnerships with Sears and Kohl’s and the purchase of Whole Foods Market.
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