Tag Archives: This

Mark Zuckerberg Has Lost This Much Money for Changing Facebook’s Feed
January 15, 2018 6:01 pm|Comments (0)

Facebook stock took a hit after the social network announced massive changes to its news feed. And no one felt that hit more than Mark Zuckerberg.

The founder and CEO of Facebook owns over 400 million shares of the company, meaning stock fluctuations hit him the hardest. The trick is figuring out exactly how hard — and that’s where things get a little difficult.

As of April 14, 2017, the company’s last proxy statement, Zuckerberg owned over 2.6 million shares of Class A stock and nearly 411 million Class B shares. In September, though, he announced plans to sell as many as 75 million shares over the following 18 months “to fund the philanthropic initiatives of [he] and his wife, Priscilla Chan,” according to a filing.

So, for argument’s sake, let’s say he’s halfway through that sales goal (unlikely, but it doesn’t hurt to be conservative) — bringing his total holdings to approximately 377 million shares.

Given the company’s 4.5% drop on Friday, that would mean Zuckerberg lost more than $ 3.1 billion, on paper at least. (If he hasn’t sold any of the 75 million shares he’s planning to, the loss escalates to nearly $ 3.5 billion.)

Of course, Facebook shares will almost certainly rebound. And analysts say they expect the changes will drive higher ad prices and could result in more money for Facebook, something that always cheers investors.

Ultimately, though, Zuckerberg’s likely not concerned. He’s already pledged to give away 99% of his net worth in his lifetime.


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This Sheet of Paper Could Change Your Entire Year
January 2, 2018 6:00 pm|Comments (0)

The New Year is a beginning and an opportunity to get quiet, slow down and be intentional about what you want your next 365 days to be like. As an entrepreneur, you probably do this for your business, but do you do this for your life?   

One year ago I created a tool to help me make sense of where I was and where I wanted to go. It was a wonderful experience and so now I’m excited to share it with you. 

Filling out this one sheet of paper was incredibly clarifying for me. Once I finished it, I set it on my desk where I would see it every day. Within 3 months, all of my goals for the year were accomplished – even “the big intimidating one” that I was scared to name.

But here’s the thing – it wasn’t work – instead it felt like magic. 

The act of writing things down helps us own our path. Our words and our thoughts are powerful things, and this tool can put those to work for you. Here’s what this process is designed to do:

  1. Clarify and understand what guides you
  2.  Create an inventory of your life (today as it is now)
  3. Set your intentions for what you want to create (in the future)
  4. Get honest about what challenges you face

This is not a difficult process – but it can be. It can be joyful or it can be painful. It is different for everyone. No matter what, I hope this tool brings you clarify and for you. Feel free to share with others. And I hope you enjoy the journey. 

And Happy New Year.


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Home Depot's CEO Did This 25,000 Times. Science Says You Should Do It Too
November 10, 2017 12:04 pm|Comments (0)

When Frank Blake announced his retirement three years ago as the CEO of Home Depot, employees flooded him with handwritten notes of appreciation.

“I got boxes and boxes of notes,” Blake recalls. “They are my most important mementos from my time at Home Depot.”

Those notes brought the spirit of gratitude full circle.

During his seven-year stint as CEO, Blake set aside several hours every Sunday to hand-write notes thanking standout employees for their service. He estimates he wrote more than 25,000 notes to everyone from district managers to hourly associates.

“I’d see the notes framed at the stores,” he told me. “So I knew it mattered.”

Science confirms it mattered. Studies show that employees who feel appreciated are happier, more engaged, more productive, and more likely to contribute in positive ways.

And it’s not just the recipient who benefits. Studies show that people who express appreciation are more optimistic, as well as physically and emotionally healthier.

In other words, gratitude stays with those who give it.

So, as we head into Thanksgiving, here are four tips for using the lost art of letter writing as a way of expressing appreciation to your employees.

1. Be specific about why you’re thankful.

When Frank Blake thanked me via email and phone for writing about this particular topic, it made me smile. We all want to be appreciated for what we’re doing, and when you’re recognized for something specific, it’s even more of a motivator.  

Blake says when writing his notes, he stayed away from generalities. Instead of simply thanking employees for their customer service, he told me he’d write: “I heard that you did xyz for a customer recently. Thank you for setting a great example of customer service.”

Lydia Ramsey, a business etiquette expert and author of Manners That Sell – Adding the Polish That Builds Profits, suggests mentioning the specific effect on your team or organization. For example, “Thank you for coming in on your day off. You helped us finish our project on time and set a great example for everyone involved.”

2. Set up a system.

When Blake sat down every Sunday to write his notes, he had a process for identifying the recipients: Each store would collect specific examples of great customer service. The store would send those names to the districts. The districts would send their top picks to the regions. And the regions would send their top picks directly to Blake.

“I figured the advantage of this is that it created an atmosphere of people being on the lookout for recognizing great behavior,” Blake says.

Regardless of the size of the company, he advises bosses to develop a mindset that focuses on identifying employees who put in extra effort, and then a system to recognize those employees.

3. Keep note cards handy.

In this digital media age, it’s easy to skip the pen and go straight for the keyboard. But when was the last time you put a text or an email in a keepsake box? There’s just something about a handwritten note that creates a more meaningful connection.

To avoid the temptation of dashing off a digital thank you, have fun picking out some note cards that reflect your personality, and stash them in a convenient place in your desk. That way, “you don’t have to hunt them down, and you can write that note immediately, while the act is still fresh in your mind, says Ramsey.

4. Go beyond gratitude.

Making employees feel appreciated goes beyond thanking them for a job well done. It can also include recognizing and acknowledging significant events in their lives like birthdays, engagements, work anniversaries, kids’ graduations, and even family illnesses.

Regardless of the precipitating event, Ramsey calls handwritten notes “a chance to build positive relationships with employees.”

And since fewer and fewer people are putting pen to paper these days, you’ll stand out with each letter you write.

Letting people know you’re thinking of them creates a chance for meaningful connection. It also creates a keepsake they can look back on and remember that you took the time to reach out.

“There’s something so powerful about the written word,” says Blake.


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Every Fast-Growing Company Knows This…. The Customer Must Come First
September 30, 2017 10:35 pm|Comments (0)

How many times have you walked into a restaurant with plenty of free tables, only to have wait while a waiter busily cleared the dishes left behind by departed diners from another table? How many times have you gone up to a check-out counter ready to make a purchase and stood unhelped by a salesperson who was engrossed in reshelving inventory that others had not chosen to take home? How many times have you watched someone field a personal phone call instead of reaching out to a customer in her midst? Undoubtedly, the answer is countless. Why? Because many business owners have either never understood or somehow forgotten, the importance of putting the customer first. I have found that keeping this one idea–that of framing everything my company does in terms of the customer’s needs–at the heart of my business strategy has netted growth at every stage of my business. Here are some simple ways I do so.

Ask employees to handle customers before inventory. Regardless of how messy your shelves may look, how many tables are left uncleared, or how many items need to be restocked, all of those issues will be there long after your customer is gone. Help your customer first, and put every other task behind him in line. You don’t want to let your customer walk out the door empty-handed because you’re engaged in something other than seeing to his needs. You have his attention for as long as he is willing to give it to you, and that depends entirely on how important, valuable, and significant you make him feel.

Instruct staff that, when on the clock, their personal lives take a backseat to the customer’s experience. People seem to blur the lines of personal and professional more and more every day, and when they get caught up in their own interests, they forget everything else around them. Ask employees to put away their phones, table intra-staff conflicts, and silence any unnecessary chatter when customers are within eyesight and earshot. A customer should never be made to feel like a burden, an interruption, or downright uncomfortable when he is visiting your company and considering buying something.

Prioritize a customer who is ready to purchase over everything else. Deciding to purchase is a very emotional experience. It’s when a customer feels most vulnerable because he is about to hand over his money and he wants to know he is giving it to a company that deserves it. Take him in hand quickly, so he feels reassured that he is making the right decision. Whether this means accompanying him to the point of purchase, showing you are ready to take his order immediately, or just asking if he needs help, the important thing is to be alert, attentive, and accommodating.

Customers are precious. They walk through our doors fleetingly, unless we are prepared for their arrival, forthcoming with our help, and devoted to their needs. It is only by peaking their interest, earning their support, and winning their business that we can grow.


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This May Be The World's Single Largest Industry By 2050. Are You Ready For It?
September 6, 2017 9:43 pm|Comments (0)

Few things are getting as much attention as driverless cars. Google’s Waymo spinoff recently announced that its driverless cars have driven over 3 million miles, rumors are floating about Apple patents for autonomous vehicles and potential play in driverless, Uber and Lyft are both planning driverless fleets, and myriad companies such as Nutonomy, Torc Robotics, Mentor, Lvl5, and Skymind are all fueling what will be one of the most disruptive innovations of the last 200 years.

Autonomous vehicles (or AVs) will likely be the single greatest opportunity for the creation of value and wealth during the 21st Century. A study, done for Intel by Strategy Analytics, predicted a $ 7 trillion industry by 2050 making it one of, if not the single largest global industry.

Given the impact AVs will have it’s worth taking the time to understand the facts and to consider how AVs will impact you and your business trust me on this, they will! Yet, much of what we hear and read seems to either border on absurd promises or threats of a dystopian future in which cars are making life and death decisions in a crisis moment about whether to take out a family of four or a little old lady crossing the street in her walker.

So, I’m doing something a bit different with my Inc column this month. During September I’m going to run a series on autonomous vehicles, drawing on interviews I’ve had with CEOs of AV companies and developers of AV technology, lawyers, insurance companies, advocacy groups, first hand accounts with AVs, and excerpts from a new 2018 book I’m wrapping up, Revealing The Invisible: How Our Hidden Behaviors Are Becoming The Most Valuable Commodity Of The 21st Century.

The intent with this series of articles is to provide a realistic view of how AVs will evolve, the obstacles they face, and the dramatic changes they will bring.

So, lets start with the problem that AVs are trying to solve.

The Facts

There is no way that we can support 10 billion people with the same sort of vehicle infrastructure and culture we have today.

The automobile is part of the fabric of the modern world. We build an intense cultural and personal bond with our vehicles. They define a person’s identity. They are also the backbone of commerce. As an industry, vehicle manufacturing is large enough to represent the equivalent of the world’s sixth largest economy, employing over 50 million people and producing nearly 100 million vehicles each year. Yet, there is simply no way that we can support a global population reaching 10 billion people with the same sort of vehicle infrastructure we have today. Our cars remain idle 90% of the time. There’s no other individual asset nearly as expensive to own that gets that little utilization.

Vehicle’s account for 1.3 million deaths each year.

That places them as the 10th leading cause of death globally and the only non-disease related cause in the top 10. If you adjust for the fact that there are only one billion vehicles globally, as opposed to the fact that all seven billion people are subject to the other 9 risk factors, you could make the claim that vehicles are the leading cause of death for those who own or interact with an automobile.

Automobiles have a strained relationship with an aging population.

Few of us have not had to deal with the very hard conversation, or worse yet unilateral decision, of taking the car keys away from a parent. The automobile is perhaps one of the greatest statements of independence in modern society. When it’s taken away it takes with it not just the license to drive but the license to live a full life. According the AAA seniors are outliving their ability to drive by 7-10 years on average. This will be you soon enough.

Autonomous vehicles are going to be a watershed moment in our acceptance of artificial intelligence.

Once we feel safe enough in an AV to transition from driver to passenger, and have experienced its ability to transport us faster, keep us safer, and understand our behaviors better than we can ourselves A.I. will have arrived. There’s no doubt in my mind that the AV will be the proof point and the watershed moment for AI’s acceptance.

The impact of vehicles on global pollution and climate change.

And lastly, let’s not forget the impact of vehicles on global pollution and climate change. According to a study by NASA vehicles are the single largest contributor to climate change. Today transportation contributes more to greenhouse emission than the entire energy sector of the US economy. 26% of greenhouse gases come from vehicles. Even without moving to electric vehicles the reductions that come from the efficiency of AVs in terms of their ability to communicate with each other (V2V – Vehicle to Vehicle)) and infrastructure (V2I – Vehicle to Infrastructure) would eliminate traffic congestion and the need for street lights.

When you consider all of these factors converging it’s impossible not to believe that it’s just a matter of time until AVs are an essential part of our world. Does that mean that there aren’t technical, cultural, social, and even ethical obstacles ahead? Of course not! This is likely to be one of the most profound transformations we will experience in our lifetime. But it’s also likely to be one of the messiest as hundreds of companies race to bring AVs to market, regulators try to set standards, and driver learn how to become passengers.

In my next column we’ll look at some of those challenges through the eyes of experts in the industry who are driving (an unavoidable pun) the evolution of autonomous vehicles. And more specifically at how we define what an autonomous really means.

Stick with me, it’s going to be a fun ride!


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Photos | “Michael Jackson’s This Is It”
August 19, 2017 5:35 am|Comments (0)

“Michael Jackson’s This Is It”

Related Artists

  • Michael Jackson

Source: http://www.mtv.com/photos/michael-jacksons-this-is-it/1621210/4244759/photo.jhtml

January Jones Jennie Finch Jennifer Aniston Jennifer Gareis Jennifer Garner Jennifer Gimenez


Link to this post!


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Security News This Week: Hoo-Boy, Mar-a-Lago’s Internet Is Insecure
August 10, 2017 9:45 am|Comments (0)

Security News This Week: Hoo-Boy, Mar-a-Lago’s Internet Is Insecure

Each weekend we round up the news stories that we didn’t break or cover in depth but that still deserve your attention. The post Security News This Week: Hoo-Boy, Mar-a-Lago’s Internet Is Insecure appeared first on WIRED.

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Security News This Week: Hoo-Boy, Mar-a-Lago’s Internet Is Insecure
August 9, 2017 7:20 am|Comments (0)

Security News This Week: Hoo-Boy, Mar-a-Lago’s Internet Is Insecure

Each weekend we round up the news stories that we didn’t break or cover in depth but that still deserve your attention. The post Security News This Week: Hoo-Boy, Mar-a-Lago’s Internet Is Insecure appeared first on WIRED.
All articles


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This week in apps: Instagram face filters, Medium audio stories, Google Assistant on iOS and more
August 7, 2017 3:35 pm|Comments (0)


Reading all the news from Google I/O may have kept you too busy to keep up with this week’s app news. We’ve kept up for you.

Each week we round up the most important app news along with some of the coolest new and updated apps to help you stay in the loop with everything you need on your phone.Here’s what caught our eye this week. If you’re looking for more, make sure to check out last week’s roundup of top apps.

Google Assistant comes to iOS

Starting today, we’re bringing the #GoogleAssistant to iPhones. Whether at home or on the go, your Assistant is here to help#io17 pic.twitter.com/a6T20HwnU9

— Google (@Google) May 17, 2017 Read more…

More about Instagram, Uber, Yoga, Medium, and Facebook Messenger


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Fat girls dance. This beautiful Dove video shows why that’s so radical
July 28, 2017 5:20 pm|Comments (0)


Fat girls dance.

That three word statement may seem simple and declarative. Yet, the assertion that fat girls do dance challenges a ton of assumptions and stigma around what plus-size people can and can’t do.

Cathleen Meredith, a self-proclaimed “fat girl,” knows the importance of dancing while people are watching. Meredith is the subject of the first video in an anticipated partnership between acclaimed producer Shonda Rhimes and Dove, called Dove Real Beauty Productions. The series spotlights real women redefining beauty — and Meredith is no doubt doing just that through her brainchild Fat Girls DanceRead more…

More about Social Good, Body Positivity, Shonda Rhimes, Dove, and Plus Size


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